Order Processing Time

Usually we ship the order within 24 hours, If you place the order on Saturday or holidays,your order will be dispatched on the next working day.In some cases delivery may take longer than stated due to security and customs clearance.

Free shipping to most of the countries.order will be posted by fedex or dhl usually. normally item will arrive within 3-5 working days after shipment.

WRONG ADDRESS DISCLAIMER

Please write your correct email address and preferably your contact number so that we could contact you. (Orders returned to our warehouse due to incorrect address you will be responsible for additional shipping charges. NO REFUNDS WILL BE ISSUED FOR REFUSED OR ABANDONED SHIPMENTS.)

Custom Duties Disclaimer

We are not responsible for any charges/duties/taxes( customs fee vary from country to country. It is the customer's responsibility to pay any additional taxes, fees or duties.)

Track your order

If there have any problem with the delivery status,please contact the courier before contacting us by e-mail service@vbhair.com .

Shipping & Billing Information

It is highly recommended that your shipping address should be the same as your billing address. Your order will be subjected to a fraud risk assessment and the order could be withheld or delivered to your billing address if the risk of fraud is anticipated as high.

Payment

All transactions are processed through PayPal, which is a secure form of payment.

You can also use the fast way to pay the order. You do not need a PayPal account to use their payment service.

We take many active steps to ensure the absolute safety of your credit card and personal information.

In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is to protect your private data.

Note:

If it isn‘t your order or you want to cancel the order, please contact us at the first time when you receive the order confirmation sent to you by us. If there is no reason to reject items, the items will back to our warehouse, you need to pay for all the courier fee.

Once your order is shipped out, you will receive a tracking number by Email from us. If you don't receive it by any chance, please contact us by www.vbhair.com